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Hats and Caps Handmade In England

Delivery & Returns

DELIVERY

British Hat Orders will take up to 3-5 Working Days. During peak times we will do our very best to have your item with you within this timescale, however this could reach 7 Working Days. Email alerts will be sent should a valid email be given at the point of checkout.

The carrier company we use for dispatch is Royal Mail, for 1st class recorded, and Parcel Force for International recorded items. This is a secure tracked postal service, which requires a signature upon delivery.

You will need to ensure someone is in at the delivery address to accept in your consignment, or consider having it delivered to a place of work for instance. If you are out when delivery is attempted, a note should be left for you with a reference to enable you to rearrange delivery or collect for the nearest sorting office.

POSTAGE & PACKING UK

Free UK Delivery on orders over £150

Caps – £4.45
Hats – £6.75

EUROPE**

Caps – £9.00
Hats – £10.00

REST OF WORLD**

Caps – £12.00
Hats – £18.00

RETURNS

We recognise that you have made your purchase based on our description and item pictures.

Where a sizing is wrong we are happy to exchange items returned to us unworn, clean and in good condition at no extra cost to you (UK customers).

Due to hygiene any items returned must be unworn, clean and with original tags. Identification is required when making a return along with a receipt. We keep a record of returns.

All returns/exchanges must occur within 30 days of purchase.

Where we are unable to help you find an alternative, we offer a no-quibble refund on your item purchase. This refund is the price of your purchase, but not the postage cost.